Reference

How 250 BD Handles Your Personal Information

Your account data stays with us — not shared, not sold. This page explains exactly what we collect when you use 250 BD, how we store it, and what you can do about it.

Account data protectedPayment details securedYour rights, clearly statedBangladesh-focused policy
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250 BD How 250 BD Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Open the chat widget from any page on 250 BD. Our support team can handle data access requests, correction queries, and account privacy questions directly.
Email Support Send your data request or privacy concern to our support address. Include your registered contact detail so we can verify your account before acting.
Account Settings Some data — like your contact details and communication preferences — can be updated directly from your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Secure Storage

Account and payment data is stored with encryption at rest. Access is restricted to the team members who need it to operate your account or resolve a support request.

Cookie Control

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the consent notice on your first visit.

Retention and Deletion

We hold your data while your account is open and for a period after closure as required by applicable regional rules. You can request deletion once that period has passed.

Data Requests

To access, correct, or query how your data is used, contact support via live chat or email. We aim to respond within a reasonable timeframe and will verify your identity before acting.

Privacy Policy — Frequently Asked Questions

Real questions about how your data works at 250 BD, answered plainly.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to secure your account.

We do not sell your data. We share it only with payment processors needed to complete your bKash, Nagad, or Rocket transactions, and only to the extent required to process them.

Contact our support team via live chat or email with your registered account detail. We will verify your identity and provide a summary of the data we hold.

Yes. Once your account is closed and any required retention period under applicable regional rules has passed, you can request deletion through our support channel.

We store wallet references and transaction amounts with encryption. We never store your mobile wallet PIN or full credentials — only the reference needed to match your account balance.

Your rights depend on local law and eligible regions. Generally, you can request access, correction, or deletion of your data. Contact support and we will explain what applies to your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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