Reference

What You Agree To When You Use 250 BD

These terms set out how your 250 BD account works — what we expect from you and what you can expect from us.

Account holder rulesLocal law appliesbKash, Nagad, Rocket deposits coveredWallet and withdrawal conditionsSubject to eligible regions
250 BD What You Agree To When You Use 250 BD
TERMS SUPPORT CONTACT

Reach Us About Your Account Terms

Questions about how a specific term applies to your account? Our support team handles account and terms queries directly. You can reach us through live chat inside your account dashboard, or by email if your query needs documentation attached. We aim to respond to terms-related queries within one business day, though complex account reviews may take a little longer.

Live Chat Open your 250 BD account and use the chat icon in the dashboard. Available during Bangladesh business hours for terms and account queries.
Email Support Send your query with your registered mobile number to our support address. Attach any relevant screenshots or transaction references for faster handling.
Account Help Centre The help centre inside your account covers common terms questions — wallet matching rules, account limits, and what to do if a withdrawal is held.
YOUR ACCOUNT PROTECTIONS

How 250 BD Handles Your Account Data

Your account details and transaction history are kept under standard encryption. We do not share your bKash, Nagad, or Rocket wallet numbers with third parties outside of payment processing. If you want to know what data we hold, or request a correction, contact support with your registered mobile number and we will respond within the timeframe required under applicable rules.

Data We Hold

We retain your registration details, deposit and withdrawal records, and session history. Wallet numbers for bKash, Nagad, Rocket are stored only for transaction matching and account verification.

Account Security

Every login to your 250 BD account is verified by OTP sent to your registered mobile number. If you lose access to that number, contact support before attempting a new login to avoid a lock.

Retention Period

Account data is retained while your account is active and for a period after closure as required by applicable rules. You can request account closure through live chat or email support.

Requesting Changes

To correct personal details or dispute a transaction record, raise a query through live chat or email with your mobile number and the relevant transaction ID. We will review and respond directly.

Common Questions About 250 BD Terms

These are the questions we see most from account holders about how the terms actually work day to day.

Access and eligibility depend on local law in your region. These terms apply to the extent permitted. Players in Dhaka and elsewhere should check their local regulations before opening an account.

A mismatch between your deposit wallet and your registered mobile number will hold your withdrawal for manual review. Contact support with your transaction reference to resolve it quickly.

No. Deposits must come from a wallet registered in your own name. Third-party wallet deposits breach these terms and can result in the funds being held pending identity verification.

Request account closure through live chat or email support. Any pending balance will be reviewed before closure is confirmed and a final withdrawal processed to your registered wallet.

We will notify you through your registered contact if we make material changes to these terms. Continuing to use your account after a change notification means you have accepted the updated terms.

Raise a dispute through live chat or email, including your mobile number and the transaction ID. Our account team will review the record and respond within the applicable timeframe.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.